Unable to view my IP9100A

 
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ChickenHouse



Joined: 07 May 2011
Posts: 9

PostPosted: Sat May 07, 2011 9:56 am    Post subject: Unable to view my IP9100A Reply with quote

I bought the iPhone app so I could view my IP9100A (running YOICS 2.46).
But when I log-in at the app and select "MY CAMERAS" it's just blank.
Am I missing something?
Thanks.
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admin
Site Admin


Joined: 23 Jun 2006
Posts: 108

PostPosted: Thu May 12, 2011 12:31 am    Post subject: Reply with quote

At this time the iphone app only supports Lorex LNE and Astak Mole.

We are working on supporting other devices.
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ChickenHouse



Joined: 07 May 2011
Posts: 9

PostPosted: Thu May 12, 2011 1:53 pm    Post subject: Reply with quote

Oh.
It would have been helpful if it had said that in the app description. Then I would not have wasted £5.99 on the app.

Is there some way I can get a refund?
- Andy
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mycal



Joined: 03 Dec 2006
Posts: 601

PostPosted: Thu May 19, 2011 9:03 am    Post subject: Reply with quote

It does say this in the app description. You have to get your refund from apple.

Their may be limited 9100 support in the next release, but it will only support the 1st camera.
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ChickenHouse



Joined: 07 May 2011
Posts: 9

PostPosted: Thu May 19, 2011 9:59 am    Post subject: Reply with quote

No it doesn't. Not in any way at all.

It says "IP cameras, such as the Astak Mole..."

It says "... view live feeds from your web cam or Yoics enabled IP camera"
It also has an FAQ answer for "Is there a way to test if my camera will work with the yoics camera viewer?"... and my IP9100A passes that test just fine.

The only other mention of Astak Mole and Lorex IP camera is that some support for them is an exciting new feature of Version 1.1

HOW do I get a refund from Apple? iTunes terms and Conditions are quite clear that they are only responsible for their own service, not the content.

- Andy
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Brien



Joined: 08 Feb 2011
Posts: 48

PostPosted: Thu May 19, 2011 1:34 pm    Post subject: Reply with quote

ChickenHouse wrote:
No it doesn't. Not in any way at all.

It says "IP cameras, such as the Astak Mole..."

It says "... view live feeds from your web cam or Yoics enabled IP camera"
It also has an FAQ answer for "Is there a way to test if my camera will work with the yoics camera viewer?"... and my IP9100A passes that test just fine.

The only other mention of Astak Mole and Lorex IP camera is that some support for them is an exciting new feature of Version 1.1

HOW do I get a refund from Apple? iTunes terms and Conditions are quite clear that they are only responsible for their own service, not the content.

- Andy


It's not very likely Apple is going to issue you a refund. All you can really do is to write a review warning others.
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robinbond



Joined: 04 Jul 2011
Posts: 1
Location: 26 W Dry Creek Circle, Ste 600, Littleton, CO 80120

PostPosted: Mon Jul 04, 2011 6:42 am    Post subject: Reply with quote

im on the same boat as op. didn't know until it was too late.
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admin
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Joined: 23 Jun 2006
Posts: 108

PostPosted: Wed Nov 02, 2011 11:57 am    Post subject: Reply with quote

Launch will work with the 9100
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ChickenHouse



Joined: 07 May 2011
Posts: 9

PostPosted: Sat Nov 12, 2011 8:56 am    Post subject: Reply with quote

admin wrote:
Launch will work with the 9100


I just picked up Launch from the iTunes Store for my iPad.

http://itunes.apple.com/gb/app/launch-hd-lite/id463997525

I haven't done much with it yet but it does seem to work OK with the 9100 in my henhouse.
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ChickenHouse



Joined: 07 May 2011
Posts: 9

PostPosted: Mon Nov 14, 2011 10:24 am    Post subject: Reply with quote

Correction...

It does seem to work on iPad and on iPad2
BUT it does not work on my iPhone 3GS

When I run it, it just displays the YOICS logo briefly and then the screen goes completely blank. This is before I have even entered details of my Yoics pro account.

Same on iPod touch (2nd Gen) - just a blank screen Sad
It's not really much use to me unless it can work on the iPhone. The whole point was to allow my wife to check on the chickens when she is out.
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mycal



Joined: 03 Dec 2006
Posts: 601

PostPosted: Mon Nov 14, 2011 11:11 am    Post subject: Reply with quote

probably have to wait for the iPhone version for those devices. The universal Apps are hit and miss for older devices. Launch lite std should be out any day since Launch std is already out, they were submitted at about the same time.
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admin
Site Admin


Joined: 23 Jun 2006
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PostPosted: Tue Nov 29, 2011 11:55 am    Post subject: Reply with quote

Did you try the iPhone Lite Version?
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mycal



Joined: 03 Dec 2006
Posts: 601

PostPosted: Tue Nov 29, 2011 1:19 pm    Post subject: Reply with quote

FYI I tried the launch lite version (not the universal HD one) and it worked on my iPod V1.

So you should try that
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