Connection problem

 
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rudi



Joined: 10 May 2009
Posts: 2

PostPosted: Sun May 10, 2009 1:18 am    Post subject: Connection problem Reply with quote

I just installed Yoics software, but I can't get signed on.
I checked network compatibilty, and it seemed OK with the following message:

Success!! Your network will support Yoics enabled services
Your network is preserving public ports only

Can you help me with this issue?

(I am running Windows XP)

Rudi
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mycal



Joined: 03 Dec 2006
Posts: 601

PostPosted: Sun May 10, 2009 7:37 am    Post subject: Reply with quote

Can you tell me if you have any virus software running and what type?

Some of the newer updates of several vendors software has caused a lot of problems breaking windows API's.

You can also email support your connection details from the desktop.

-M
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rudi



Joined: 10 May 2009
Posts: 2

PostPosted: Sun May 10, 2009 8:25 am    Post subject: Reply with quote

Hello Mycal,

My antivirus software: ESET Smart Security 3.0.672.0

Please find below my Connection Details from Yoics desktop:
Diagnostics at 10/05/2009 for Microsoft Windows NT 5.1.2600 Service Pack 2
Default folder is C:\Program Files\Yoics
Platform is Microsoft Windows NT 5.1.2600 Service Pack 2 x32

Your location has access to our servers.
Your network is preserving all ports
Yoics Desktop v26.238
Public IP and network port is 91.179.119.242:1382
Local IP address is 127.0.0.1
Microsoft Windows NT 5.1.2600 Service Pack 2
We estimated your network download speed to Yoics at 86,2 Kbytes/sec

Yoics bcaster built Mar 16 2009 at 15:50:25 Now Starting Up
Beta Version 2.3 - (c)2008 Yoics Inc. All Rights Reserved
Built with UPNP NATPMP BCASTER MALLOC_POOL pool=130048
alloc pool


Running Yoics Network Diagnostics
---------------------------------
Checking if DNS works ... .<OK>
Checking TCP connectivity to yoics.net...<oip=127.0.0.1> <OK>
Checking UDP connectivity to yoics.net...
<mip=91.179.119.242> <oport=1389 mport=1389> <preserve port>
<mip=91.179.119.242> <oport=1389 mport=1389> <no remap> <preserve port> <OK>
Checking if UPNP Router is found ... Socket error: sendto, 10049
<NOT FOUND>
Checking if NAT-PMP Router is found...<NOT FOUND>

This router preserves ports, this is optimal.

Sharing Service is installed: True
Sharing Service is running: False
Sharing Service is active: False
VNC Service is installed: False
VNC Service is running: False
VNC Service is listening: False
Folder Service is installed: False
Folder Service is running: False
Yoics Service process count: 0

Yoics Service tracking count: 0

Yoics WebCam Capture processes: 0
Yoics Proxy count: 0

Current Yoics desktop user is rudi.geubels@belgacom.net
Current Yoics sharing user is

Shared Service Definition
Sharing definition is missing

Shared Folder Configuration
Apache configuration is missing


Yoics Registry
YOICSconfigdir: C:\Program Files\Yoics\config
YOICSenableservices: false
YOICSfoldersenabled: empty
YOICSdesktopenabled: empty
YOICSshareddesktopalias: empty
YOICSvistavnc: false
YOICSshareddesktopuid: empty
YOICSvncservice: uvnc_service
YOICSpinginterval: empty
YOICSrunshares: true
YOICSrunningdevices: empty

Socket Definitions
192.168.1.10:1384-216.26.163.96:80-Fin_Wait1-6
192.168.1.10:1261-216.26.163.96:443-Established-5
127.0.0.1:1245-127.0.0.1:30606-Established-5
127.0.0.1:1373-127.0.0.1:30606-Close_Wait-8
127.0.0.1:30606-127.0.0.1:1245-Established-5
127.0.0.1:30606-127.0.0.1:1373-Fin_Wait2-7
192.168.1.10:1246-216.26.163.96:443-Established-5
192.168.1.10:1287-194.78.100.11:80-Established-5
127.0.0.1:30606-127.0.0.1:1233-Established-5
127.0.0.1:30606-127.0.0.1:1249-Established-5
127.0.0.1:1249-127.0.0.1:30606-Established-5
127.0.0.1:1233-127.0.0.1:30606-Established-5
192.168.1.10:1250-216.26.163.96:443-Established-5
192.168.1.10:1234-216.26.163.96:443-Established-5
192.168.1.10:1277-216.26.163.96:80-Established-5
127.0.0.1:1251-127.0.0.1:30606-Established-5
127.0.0.1:30606-127.0.0.1:1251-Established-5
192.168.1.10:1252-216.26.163.96:443-Established-5
192.168.1.10:1280-216.26.163.96:80-Fin_Wait1-6
127.0.0.1:1253-127.0.0.1:30606-Established-5
127.0.0.1:30606-127.0.0.1:1221-Established-5
127.0.0.1:1221-127.0.0.1:30606-Established-5
127.0.0.1:30606-127.0.0.1:1253-Established-5
192.168.1.10:1222-216.26.163.96:443-Established-5
192.168.1.10:1145-213.244.168.105:80-Fin_Wait1-6
127.0.0.1:1286-127.0.0.1:30606-Established-5
127.0.0.1:30606-127.0.0.1:1286-Established-5
127.0.0.1:1285-127.0.0.1:5152-Fin_Wait2-7
127.0.0.1:5152-127.0.0.1:1285-Close_Wait-8
192.168.1.10:1378-216.26.163.96:80-Fin_Wait1-6
192.168.1.10:1255-216.26.163.96:443-Established-5
127.0.0.1:1367-127.0.0.1:30606-Close_Wait-8
127.0.0.1:30606-127.0.0.1:1367-Fin_Wait2-7
192.168.1.10:1283-216.26.163.96:80-Fin_Wait1-6
127.0.0.1:30606-127.0.0.1:1256-Established-5
127.0.0.1:1256-127.0.0.1:30606-Established-5
192.168.1.10:1257-216.26.163.96:443-Established-5
127.0.0.1:30606-127.0.0.1:1243-Established-5
127.0.0.1:1243-127.0.0.1:30606-Established-5
192.168.1.10:1244-216.26.163.96:443-Established-5
127.0.0.1:30606-127.0.0.1:1276-Established-5
127.0.0.1:1276-127.0.0.1:30606-Established-5
127.0.0.1:30606-127.0.0.1:1260-Established-5
127.0.0.1:1260-127.0.0.1:30606-Established-5
127.0.0.1:30606-127.0.0.1:1229-Time_Wait-11
127.0.0.1:1325-127.0.0.1:30606-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1341-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1357-Time_Wait-11
127.0.0.1:1310-127.0.0.1:30606-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1310-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1294-Time_Wait-11
192.168.1.10:1111-194.78.100.11:80-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1359-Time_Wait-11
127.0.0.1:1375-127.0.0.1:30606-Time_Wait-11
127.0.0.1:1343-127.0.0.1:30606-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1327-Time_Wait-11
127.0.0.1:1231-127.0.0.1:30606-Time_Wait-11
192.168.1.10:1117-213.199.164.57:80-Time_Wait-11
192.168.1.10:1248-216.26.163.96:443-Time_Wait-11
192.168.1.10:1232-216.26.163.96:443-Time_Wait-11
192.168.1.10:1264-216.26.163.96:443-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1312-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1296-Time_Wait-11
192.168.1.10:1265-216.26.163.96:443-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1361-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1345-Time_Wait-11
127.0.0.1:1329-127.0.0.1:30606-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1298-Time_Wait-11
127.0.0.1:1314-127.0.0.1:30606-Time_Wait-11
192.168.1.10:1267-216.26.163.96:443-Time_Wait-11
192.168.1.10:1119-92.123.35.52:80-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1363-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1331-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1235-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1347-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1300-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1316-Time_Wait-11
127.0.0.1:1284-127.0.0.1:30606-Time_Wait-11
192.168.1.10:1153-194.78.100.34:80-Time_Wait-11
192.168.1.10:1269-216.26.163.96:443-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1333-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1237-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1365-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1349-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1302-Time_Wait-11
127.0.0.1:1110-127.0.0.1:30606-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1318-Time_Wait-11
127.0.0.1:1109-127.0.0.1:5152-Time_Wait-11
192.168.1.10:1155-194.78.100.34:80-Time_Wait-11
192.168.1.10:1271-216.26.163.96:443-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1223-Time_Wait-11
127.0.0.1:1351-127.0.0.1:30606-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1239-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1335-Time_Wait-11
192.168.1.10:1113-213.199.174.208:80-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1288-Time_Wait-11
127.0.0.1:1304-127.0.0.1:30606-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1320-Time_Wait-11
192.168.1.10:1157-194.78.100.34:80-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1241-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1337-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1369-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1385-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1353-Time_Wait-11
192.168.1.10:1115-213.199.174.208:80-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1322-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1306-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1290-Time_Wait-11
192.168.1.10:1259-216.26.163.96:443-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1355-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1371-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1227-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1339-Time_Wait-11
127.0.0.1:1308-127.0.0.1:30606-Time_Wait-11
127.0.0.1:30606-127.0.0.1:1292-Time_Wait-11
192.168.1.10:139-0.0.0.0:26870-Listen-2
0.0.0.0:445-0.0.0.0:59414-Listen-2
0.0.0.0:135-0.0.0.0:0-Listen-2
127.0.0.1:27015-0.0.0.0:0-Listen-2
127.0.0.1:5354-0.0.0.0:0-Listen-2
127.0.0.1:30606-0.0.0.0:0-Listen-2
127.0.0.1:5152-0.0.0.0:0-Listen-2
127.0.0.1:1030-0.0.0.0:0-Listen-2
127.0.0.1:1042-0.0.0.0:0-Listen-2
0.0.0.0:5679-0.0.0.0:0-Listen-2

Datagram Definitions
0.0.0.0:500
127.0.0.1:1324
192.168.1.10:137
127.0.0.1:1107
127.0.0.1:123
192.168.1.10:138
0.0.0.0:1025
192.168.1.10:123
192.168.1.10:5353
127.0.0.1:1900
0.0.0.0:4500
0.0.0.0:445
192.168.1.10:1900



Last Server Login Diagnostics:

Regards,

rudi
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mycal



Joined: 03 Dec 2006
Posts: 601

PostPosted: Thu May 14, 2009 8:23 am    Post subject: Reply with quote

OK I can see that the virus software is there because of the broken API getsockname(), though this shouldn't be a problem except for enhanced local access. I have yet have any anti-virus software maker explain why they do this.

When this line is shown:
Checking TCP connectivity to yoics.net...<oip=127.0.0.1> <OK>

the oip should be the local IP address, but the virus software is interfering with that.

What I've been seeing lately with the virus software is that you explicitly have to enable an application to use HTTP/Web access or it will block it. We have just found this with a customer that had "ESET NOD32" which is related to your software. He had to go into the virus control panel and disable HTTP checking for the Yoics application. Once he did that everything worked.

The ESET software basically blocks by default any software besides IE, firefox and a few others from making HTTP requests.

-M
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