Connection problem behind wingate firewall

 
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omskie



Joined: 19 Dec 2008
Posts: 1

PostPosted: Fri Dec 19, 2008 3:39 pm    Post subject: Connection problem behind wingate firewall Reply with quote

Hello

I am new to Yoics and I have problems connecting. I have a P4 3.4Ghz machine running winXP SP3. We are behind a wingate server running NAT. All ports are allowed thru the wingate machine.

My problem is, when I enter my username & password & click the login button, a message "Updating Remote Access" appears at the status bar. It dissappears after a few seconds and says "Offline". "Not Connected" message is displayed at the Title Bar, & the login button doesnt seem to enable again. Whats even weird is that no error message or any sort of prompts appear.

I followed some instructions in this forum to enable logging, & this is what it says:

Yoics-YOICS-Client-log-file.0.txt
12/20/2008 [ALL][LOG___INFO]7:44:08 AM ==> WindowsFirewallSettings: Setup XP Firewall
12/20/2008 [ALL][LOG___INFO]7:49:05 AM ==> WindowsFirewallSettings: Setup XP Firewall
12/20/2008 [ALL][LOG___INFO]8:26:25 AM ==> WindowsFirewallSettings: Setup XP Firewall

Windows firewall is turned off.

Here is my Yoics Connection Details:
Your location has access to our servers.
Your network is morphing ports
Yoics Desktop v26.086
Public IP and network port is 78.101.157.146:62709
Local IP address is 127.0.0.1
Microsoft Windows NT 5.1.2600 Service Pack 3
We estimated your network download speed to Yoics at 41.7 Kbytes/sec
Sharing Service is installed: True
Sharing Service is running: True
Sharing Service is active: True
Sharing Service peak memory: 17 Mbytes
Sharing Service current memory: 17 Mbytes
VNC Service is installed: False
VNC Service is running: False
VNC Service is listening: False
Folder Service is installed: False
Folder Service is running: False
Yoics Service process count: 0

Yoics Service tracking count: 0

Yoics WebCam Capture processes: 0
Yoics Proxy count: 0

Current Yoics desktop user is oms.ibrahim@gmail.com
Current Yoics sharing user is

Shared Service Definition
Sharing definition is missing

Shared Folder Configuration
Apache configuration is missing


Yoics Registry
YOICSconfigdir: C:\Program Files\Yoics\config
YOICSenableservices: true
YOICSfoldersenabled: empty
YOICSdesktopenabled: empty
YOICSshareddesktopalias: empty
YOICSvistavnc: false
YOICSshareddesktopuid: empty
YOICSvncservice: uvnc_service
YOICSpinginterval: empty
YOICSrunshares: true
YOICSrunningdevices: empty
YOICSvideoalias: empty
YOICSvideoblobcount: empty
YOICSvideoblocked: empty
YOICSvideofolder: empty
YOICSvideomotion: empty
YOICSvideorate: empty
YOICSvideosensitivity: empty
YOICSvideosharing: empty
YOICSvideosource: empty
YOICSvideouid: empty

Socket Definitions
127.0.0.1:1222-127.0.0.1:1110-Established-5
127.0.0.1:1110-127.0.0.1:1222-Established-5
127.0.0.1:5152-127.0.0.1:1036-Close_Wait-8
127.0.0.1:1271-127.0.0.1:1110-Close_Wait-8
127.0.0.1:1512-127.0.0.1:1110-Established-5
127.0.0.1:1110-127.0.0.1:1512-Established-5
192.168.1.2:2155-216.26.163.96:80-Established-5
192.168.1.2:1490-64.233.183.83:80-Established-5
192.168.1.2:1237-68.142.233.93:443-Established-5
127.0.0.1:1114-127.0.0.1:1110-Close_Wait-8
127.0.0.1:1033-127.0.0.1:1032-Established-5
127.0.0.1:1032-127.0.0.1:1033-Established-5
192.168.1.2:2165-216.55.149.32:80-Established-5
192.168.1.2:2111-216.26.163.96:80-Last_Ack-10
192.168.1.2:1402-209.10.203.102:6301-Established-5
127.0.0.1:1262-127.0.0.1:1110-Close_Wait-8
127.0.0.1:2142-127.0.0.1:1110-Established-5
127.0.0.1:1110-127.0.0.1:2142-Established-5
192.168.1.2:2161-216.26.163.96:80-Established-5
192.168.1.2:2144-64.233.183.17:80-Established-5
127.0.0.1:1051-127.0.0.1:1050-Established-5
127.0.0.1:1050-127.0.0.1:1051-Established-5
192.168.1.2:2130-216.26.163.96:80-Last_Ack-10
127.0.0.1:1488-127.0.0.1:1110-Established-5
127.0.0.1:1110-127.0.0.1:1488-Established-5
127.0.0.1:2128-127.0.0.1:1110-Close_Wait-8
192.168.1.2:2147-216.26.163.96:80-Close_Wait-8
192.168.1.2:2115-216.26.163.96:80-Last_Ack-10
192.168.1.2:1514-64.233.183.83:80-Established-5
127.0.0.1:1409-127.0.0.1:1110-Close_Wait-8
192.168.1.2:1224-68.180.217.12:25-Established-5
127.0.0.1:1235-127.0.0.1:1110-Established-5
127.0.0.1:1110-127.0.0.1:1235-Established-5
127.0.0.1:1110-127.0.0.1:2163-Established-5
127.0.0.1:2163-127.0.0.1:1110-Established-5
127.0.0.1:1268-127.0.0.1:1110-Close_Wait-8
192.168.1.2:2151-216.26.163.96:80-Established-5
127.0.0.1:2166-127.0.0.1:2123-Time_Wait-11
0.0.0.0:5101-0.0.0.0:12424-Listen-2
0.0.0.0:445-0.0.0.0:8363-Listen-2
0.0.0.0:135-0.0.0.0:2096-Listen-2
0.0.0.0:5051-0.0.0.0:10391-Listen-2
0.0.0.0:19780-0.0.0.0:57451-Listen-2
127.0.0.1:2123-0.0.0.0:2176-Listen-2
127.0.0.1:1084-0.0.0.0:38958-Listen-2
0.0.0.0:1110-0.0.0.0:63729-Listen-2
192.168.1.2:139-0.0.0.0:32842-Listen-2
127.0.0.1:5152-0.0.0.0:39150-Listen-2

Datagram Definitions
0.0.0.0:1031
0.0.0.0:500
192.168.1.2:137
127.0.0.1:1064
127.0.0.1:1231
192.168.1.2:138
127.0.0.1:123
192.168.1.2:123
127.0.0.1:1244
0.0.0.0:2162
127.0.0.1:1900
192.168.1.2:1900
0.0.0.0:4500
127.0.0.1:1245
0.0.0.0:445
0.0.0.0:5051

Please help. Thanks
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ryo_koyama



Joined: 03 Dec 2006
Posts: 102

PostPosted: Tue Dec 23, 2008 11:47 pm    Post subject: Reply with quote

hi, looks like for some reason your actual IP address is being confused with localhost (127.0.0.1) which is causing the confusion. We're trying to isolate the problem now and will update this reply when we get it resolved.
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