Weird problem of Yoics Desktop

 
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huang63



Joined: 26 Aug 2008
Posts: 2

PostPosted: Thu Aug 28, 2008 9:29 am    Post subject: Weird problem of Yoics Desktop Reply with quote

I have ran Yoics Desktop on my laptop (XP SP3 plus .NET 1.0, 1.1, 2.0, 3.0, and 3.5 installed) for a while. However, it suddenly refused to do anything. I have uninstalled it and removed everything associated to Yoics. Then I reinstalled it again and found:
1. Tools > Setup Wizard is grayed out.
2. Nothing happened when I chose Services > Folder. Then I found 'ShareController: Folder sharing is disabled' in the log file.
3. Error messages generated in the log file when I entered the login credential and clicked the 'Login' button.

I wonder whether you can figure out the cause if I email you the log file?

Thanks.
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ryo_koyama



Joined: 03 Dec 2006
Posts: 102

PostPosted: Fri Aug 29, 2008 12:22 am    Post subject: Reply with quote

huang,

absolutely. please send the log file to "support [at] yoics [dot] com" and we'll see if we can sort it out for you.

best

Ryo
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huang63



Joined: 26 Aug 2008
Posts: 2

PostPosted: Fri Aug 29, 2008 6:32 am    Post subject: Reply with quote

Hi Ryo,

I just sent the files from my Gmail account. Hopefully they have some informative messages that are useful for the diagnosis.

Thanks.
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